Police Scotland

  • The national police service of Scotland. CSGLO reviews focus on how Police Scotland handles complaints, investigations, and interactions with the public.

Police Investigations & Review Commissioner (PIRC)

  • PIRC are responsible for reviewing how complaints against the Police Scotland are handled and conducting investigations into serious incidents involving the police.

Scottish Legal Complaints Commission (SLCC)

  • SLCC handles complaints about legal practitioners in Scotland, including solicitors, advocates, and commercial attorneys.

Crown Office and Procurator Fiscal Service (COPFS)

  • COPFS is the public prosecution service for Scotland, responsible for investigating deaths, conducting criminal prosecutions, and providing legal advice to the police.

Scottish Public Services Ombudsman (SPSO)

  • SPSO handles complaints about public services in Scotland, including health services, local authorities, and government departments. CSGLO’s reviews focus on how the SPSO addresses complaints and ensures accountability.

Healthcare Improvement Scotland (HIS)

  • The HIS oversees the quality of healthcare services across Scotland. CSGLO’s reviews focus on how effectively HIS addresses complaints and ensures standards are met.

Mental Welfare Commission for Scotland

  • Mental Welfare Commission for Scotland protects and promotes the human rights of people with mental health conditions, learning disabilities, dementia, and related conditions. CSGLO’s reviews focus on how the commission handles complaints and safeguards individuals’ rights.

Scottish Prison Service (SPS)

  • SPS manages prisons in Scotland. CSGLO’s reviews focus on how the SPS handles complaints from inmates and ensures their treatment aligns with legal and ethical standards.

Children and Young People’s Commissioner Scotland

  • The Children’s and Young People’s Commissioner Scotland protects and promotes the rights of children and young people in Scotland. CSGLO’s reviews focus on how well the Commissioner handles complaints related to children’s rights.

Care Inspectorate

  • The Care Inspectorate regulates and inspects care services in Scotland, including care homes and childminding services. CSGLO’s reviews focus on how the Care Inspectorate manages complaints and ensures quality care.

Audit Scotland

  • Audit Scotland provides independent auditing services for public bodies in Scotland, ensuring accountability and transparency in the use of public funds. CSGLO’s reviews focus on how effectively Audit Scotland conducts its oversight functions.

Scottish Housing Regulator

  • Scottish Housing Regulator regulates social landlords and ensures that housing services meet required standards. CSGLO’s reviews focus on how the regulator addresses complaints from tenants and the effectiveness of its oversight.

Scottish Charity Regulator (OSCR)

  • OSCR regulates charities in Scotland to ensure they meet their legal obligations. CSGLO’s reviews look at how well the OSCR handles complaints and oversees charitable organisations.

Scottish Social Services Council (SSSC)

  • SSSC regulates the social service workforce and protects the public by ensuring that workers meet high standards. CSGLO’s reviews focus on how efficiently the SSSC handles complaints about social workers and care professionals.

Scottish Human Rights Commission

  • Scottish Human Rights Commission promotes and protects human rights in Scotland. CSGLO’s reviews assess how the Commission responds to complaints and promotes accountability in human rights matters.